As part of our After-Sales Service, we offer individualised service contracts to assist you with the ongoing maintenance of your machinery.

Our service contracts are designed to keep your machinery operating efficiently. Contracts are carefully constructed to reflect aspects such as the frequency and degree of service activity, the operating environment and production seasonality. Our aim is to work with you to make maintenance as simple and stress-free as possible and to deliver high-quality customer service along the way.

Key Benefits

Investing in one of our service contracts brings you a number of benefits: the main advantage being regular machine servicing. During a service, our highly skilled engineers perform a thorough inspection on your machinery and ensure that it is working to its optimum level. Once the service is complete, a written report detailing any recommendations the engineers may have to keep your machine’s health intact will be supplied. Support will be provided on start-up of your machine to ensure that it is in full working order following the service.

Replacement of consumables during scheduled services is an additional benefit that accompanies a service contract.

If you enter into a service contracts with us, you will also have access to out-of-hours contact with our Service/Controls Manager’s, who will offer assistance and deploy engineers to your site if necessary. Online remote support can also be provided to avoid costly machinery down-time.

More Information

Would you like to learn more about our service contracts and how CWM can maintain the health and efficiency of your machinery? Get in touch with our dedicated Spares & Service department by calling +44 (0)1427 614 222 or emailing service@cwm-automation.com and they will be happy to assist you.